Privacy Policy

Privacy Policy

Last updated: June 2026

This privacy policy explains how Ritual Health collects, uses, and protects your personal data when you visit or make a purchase from our website, in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

1. Data Controller

Ritual Health
Email: support@ritualhealth.de
Website: https://ritualhealth.de

2. What Data We Collect

We may collect the following personal data:

  • Name and contact details (email address, phone number)
  • Billing and shipping address
  • Payment information (processed securely via our payment provider)
  • Order history and purchase details
  • Device and browsing data (IP address, browser type, pages visited)
  • Communication data (emails or messages you send us)

3. Why We Collect Your Data (Legal Basis)

  • Contract performance (Art. 6(1)(b) GDPR): To process your orders, arrange delivery, and manage your account.
  • Legal obligation (Art. 6(1)(c) GDPR): To comply with tax, accounting, and consumer protection laws.
  • Legitimate interests (Art. 6(1)(f) GDPR): To improve our website, prevent fraud, and ensure security.
  • Consent (Art. 6(1)(a) GDPR): For marketing emails and cookies, where you have given explicit consent.

4. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can manage your cookie preferences at any time via our cookie banner. For more details, please see our Cookie Policy.

5. Sharing Your Data

We do not sell your personal data. We may share your data with trusted third parties only where necessary, including:

  • Payment processors
  • Shipping and logistics partners
  • Email marketing providers (only if you have opted in)

All third-party providers are contractually bound to handle your data securely and in compliance with GDPR.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Order data is typically retained for 10 years in accordance with German commercial law (HGB).

7. Your Rights

Under GDPR, you have the following rights:

  • Right of access - Request a copy of the data we hold about you
  • Right to rectification - Request correction of inaccurate data
  • Right to erasure - Request deletion of your data
  • Right to restriction - Request that we limit how we use your data
  • Right to data portability - Receive your data in a structured, machine-readable format
  • Right to object - Object to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent - Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at: info@ritualhealth.com

You also have the right to lodge a complaint with the relevant supervisory authority. In Germany, this is the data protection authority of your federal state (Landesbeauftragter fur Datenschutz).

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses SSL/TLS encryption for all data transmissions.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at: support@ritualhealth.de